FirstMate’s Turkey formula uses food grade, free-run Turkey. This formula is nutritionally complete but feeding with one of our dry options could be quite complementary. The formula simplicity makes this an ideal solution with food allergies or stomach sensitivities.
Kathie Stemig –
This is the best food, EVER. I have 2 rescue cats, both of whom had a rough start in life, but are the happiest of felines now that they are getting First Mate canned food. My boys coats are GORGEOUS, their eyes clear and sharp, and allergies are gone!! GONE! If you have never tried this food, TRY IT! Literally the best! No weird cat food smell, just good, clean food! Special share, their poop doesn’t smell as foul either. (bonus)
I am so happy that my picky eaters love this food!! It’s also great that you can easily switch flavors up w/out upsetting their tummies!
LITERALLY THE BEST FOOD EVER!!!
Yvonne Reese –
We adopted 12 year old Cricket in early 2018 from a small, local rescue. The year Cricket spent at the rescue was very stressful due to being bullied by the other 11 cats there. Shortly after we adopted Cricket, she was diagnosed with stomatitis and had to have all of her teeth removed. At the same time, Cricket was suffering from horrendous GI issues. Cricket was put on prescription food for IBD which never helped her symptoms. She was also on meds for IBD which helped temporarily but she continued to have nightmarish GI flare ups. Earlier this year, Cricket had a flare up that several visits to the vet, prescription food, medication and tons of TLC didn’t help. I had been researching wet cat food for years and could never seem to find a food I wouldn’t feel guilty feeding my cat. A few months ago, I found FirstMate canned Cage Free Turkey which my vet thought might help Cricket. A couple of months ago Cricket had exploratory surgery and was diagnosed with IBD. Unfortunately, she needs to be on steroids but we continue to feed her FirstMate and she looks positively radiant and runs around the house like a kitten.
Avery Marsh –
Good product but my goodness does their customer service suck! Their website policy is to wait 5-7 business days for order delivery, but even after waiting for 10 I still don’t have shipping confirmation. Cannot get a reply out of them either. Second time this has happened, and the product isn’t even out of stock! I am going to need to find a different brand going forward if this continues, because this isn’t the kind of thing you just sit around waiting for.
Matt Wilson –
Hello Avery,
We are very sorry for your recent experience.
I have contacted our distributor in the US that fulfills our online orders to determine why the order is marked as cancelled in the system. It appears that there was a technical error, which we expect to have more information on following the weekend. I can see that you order regularly and hope the experience has been good outside of this incident. We welcome all feedback.
Can you let me know if a refund was issued? We will make this right.
Please do not hesitate to contact me directly in the meantime.
FM Customer Service.